Terms of Sale


The images of the items on Crafty Steed are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer's display of the colors accurately reflect the color of the items. Your items may vary slightly from those images.

All sizes and measurements of items are approximate, however we do make every effort to ensure they are accurate as possible.We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible. 

Prices for items may change from time to time without notice. However, these changes will not affect orders that have already been shipped.The price of an item includes VAT (or similar sales tax) (where applicable) at the prevailing rate for which we are responsible as a seller.

Please note that the prices listed are only applicable for items purchased with Crafty Steed and not through any other source.The price of an item does not include delivery charges. You will be provided with details of our delivery charges during the order process. 

Payment

You can pay for items on Crafty Steed using the following payment options: American Express, Mastercard, Visa and Discover credit cards, as well as Google Pay and PayPal.

All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment then you will be notified as soon as possible.

Delivery

Delivery charges will be applied in addition to the prices for the items you are purchasing. The amount of the delivery charge will depend on the delivery option you have chosen.

Please note that in addition to the items and delivery charges we apply to your order, you may also be required by your country of residence to pay import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes. In the event that you fail to pay such duties and taxes or you fail to collect your order, and the order is then returned to us, we will require you to pay any costs that we have incurred as a consequence.

You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.

We will make every effort to deliver your order within estimated timescales.

1 - 10 masks: 3 Day turnaround

10 - 15 masks: 5 Day turnaround

16 masks or more: Crafty Steed will contact the purchaser for details.

Delays are occasionally inevitable due to unforeseen factors or events outside our control for example, material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods.

Returns

We do not accept returns or exchanges.